About this policy
This page is maintained by Skills Catalyst Consultants to answer common questions about how our training and consulting services are sold and delivered. It is informational and is not a certification or legal advice. Where you need formal wording for a procurement or supply-chain process, contact us at info@skillscatalyst.co.za.
What is delivered
We supply training services rather than physical goods.
- Booking confirmation and seat or waitlist status by email after your enrolment is reviewed.
- Joining details, venue or platform links and learner material before the programme start date.
- Assessment feedback and, on successful completion, a certificate or statement of results.
Delivery modes
Programmes run in class at a venue we confirm with you, live online, or in a self-paced format where the course page allows it. In-class cohorts start once the minimum group size is reached.
Timelines
Certification for accredited programmes depends on the relevant SETA or quality council's verification cycle, which is outside our control. We keep you informed of progress while verification is underway.
If something goes wrong
Contact us at info@skillscatalyst.co.za or +27 84 774 6323 if joining details or material have not reached you before a start date, and we will resend them or reschedule your seat.
Questions about this page?
We are happy to supply formal wording for procurement or supply-chain packs.
Contact our team